What service do you offer?

We provide moving, packing, storage and clearance. We also provide packing materials.

Can you do packing and moving in one day?

It depends on how big is your property. Usually studio, 1 bedroom, 2 bedroom depends on size we can do in 1 day. Everything above 3 bedroom we split the job in 2 days, day 1 packing service and day 2 moving.

Do you offer part-packing service?

We can do part-packing service. We always recommend the client to pack personal items, clothes, toys and documents. We recommend to leave for us kitchen, all art, pictures, mirrors, statues, all fragile items and furniture.

Do you use special technical materials for storage?

If you want to keep your belongings for short term (under 3 months) we use standard packing materials, boxes, bubble wrap. For longer terms we use different specialized packing materials.

Do you offer packing service?

Yes, we offer full or part-packing service.

Do you offer packing materials?

Yes, we offer wide range of packing materials for removal and storage.

Can we pack ourselves?

Yes. We can deliver in advance all packing materials if you wish before the moving date. We recommend to leave all fragile items for us, pictures, mirrors, lamps and antiques in particular.

Do you charge for storage access?

No, we do not charge for storage access. We charge only if you require assistance in the storage. £15 + VAT per hour per 1 man.

Can we store a piano?

Yes. We provide dedicated space for piano and big items in our storage.

Can you park on the yellow line for collection?

We can park on single yellow line for loading and unloading up to 20 minutes. We can park on double yellow line and single yellow for longer period if the customer agrees to pay for the parking ticket (usually £65 in London).

Can you arrange the parking for us?

Yes, we can arrange parking. This is subject to additional cost.

Do you offer dismantling and re-assembly of furniture?

Yes. Our team is fully trained to dismantle and re-assembly most of the furniture.

Can you disconnect and re-connect appliances?

We can disconnect and connect all appliances excluding gas cooker.

Do you offer disposal service, what do you do with unwanted items?

Yes. We offer disposal, we will deliver all unwanted items to the nearest recycling centre. If requested we can donate items to selected charity or organisation.

Do you offer insurance for removals and for storage?

Yes. We offer goods in transit insurance for moving and storage insurance. Cost depends on the declared value of the items.

How much does the viewing cost and how long does it take?

The viewing is free of charge and it takes between 10 to 30 minutes, depends on the size of the property.

Do you offer photocopies move?

Yes. We can arrange move for you. If you lease a photocopier we recommend to arrange through your leasing company.

Do you provide special packing materials and crates for office removal?

Yes. We provide all range of packing materials for commercial move and including IT crates rental.

Do you provide storage for filings and documents?

Yes. We provide special containers with shelves.

Do you dismantle office furniture?

All depends on the condition of the furniture, lift size in the building and distance to the new offices. Our experienced surveyor will inform you.

Do you offer server move?

We recommend to contact special company for server move.

FAQs

Take a look at these Frequently Asked Questions below to learn more about our services.

FAQs

How much does document storage cost?

We give you a quote to match your needs. Just get in touch and we’ll let you know the exact cost.

How do you differ from other storage services?

In addition to providing storage, we also offer many add-on options, including packing and moving. We are extremely flexible, helping our customers to achieve a solution that meets their needs.

I’m not sure how long I need business storage for. Does it matter?

Don’t worry. We understand that plans can change at short notice. Our storage plans are flexible to accommodate your needs. You’ll only ever pay for the storage you’re using.

Do you handle office removals in Hammersmith as well as storage?

Yes. In addition to providing storage, we also handle removals for companies that want to get from A to B. Get in touch with your requirements. We’re always happy to help.

How do I get my belongings back?

Just contact us to let us know. We’ll deliver them straight back to you when you need them.

Are you a new storage company?

No. Over 8,000 domestic and commercial customers have already used our trusted services. Take a look at our reviews above to see our happy customer testimonials.

Are your storage facilities kept in a clean, dry condition?

Yes. Our storage facilities are exceptionally clean and dry. We use state-of-the-art temperature-controlled technology to keep your belongings in optimal condition.

Do I need to provide an inventory?

You can provide an inventory or we can provide one for you. We always take a full list of your items to ensure nothing gets lost.

Do I have to buy packing materials when storing my items?

It’s completely up to you. We offer a packing service for an added charge. When we pack your items, we use our own packing materials.

Do I need to book delivery to get my items?

Yes. When you need your items, let us know and we’ll deliver them to your location of choice.

Will you be able to pack and store my artwork?

Yes, we understand some items require certain materials for packing and storage. We use high-quality sustainable cartons and wrapping to keep your artwork safe during transit and storage.

How can I be sure that my belongings won’t become damaged in storage?

We use temperature-controlled technology to keep our facilities in optimal condition. That means you don’t need to worry about any dampness.

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