FAQs
Take a look at these Frequently Asked Questions below to learn more about our services.
FAQs
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What if I don’t know how long I need storage for?
No problem. You can start with short-term storage and go from there.
Should I get insurance?
When moving your items into any type of storage, it’s always a wise idea to get insurance. Of course, our storage units are super secure, however it’s good practise to take out insurance just in case. We can provide you with quotes.
Can you return my items if I move out of Central London?
Absolutely. If you move elsewhere in London or the UK, we’ll get your items back to you safely. We deliver to different parts of Europe too, including in France, Germany and Poland.
Where are your storage units located?
We have storage facilities across the length and breadth of London. So, if you live or work in Central London, you’re never far away from one. Don’t worry about having to travel through the City at rush hour though – we’ll pick up from you.
I know you cover removals and storage in the UK, but what about internationally?
Although we specialise in removals and storage in London, we can also facilitate some international requirements. Get in touch with us to find out more about our international moving and storage service. We’ll always do our best to meet your storage needs.
Will I need to insure my items when you move them into storage for me?
Although we’ll do everything in our power to make sure your items are safe and sound, we’d always recommend insuring your home or commercial belongings just in case something unforeseen happens. We can provide you with some quotes when you make a booking.
Do you cater for removals and storage near me?
Our moving and storage company covers the whole of London and its surrounding areas. We do all the heavy lifting for you, so you don’t need to worry about driving through London at rush hour to drop off or collect your items. Simply put, we take care of everything.
What happens if I move away and need to retrieve my things?
If you end up moving to a different part of London, the UK or Europe, we can deliver your things to your new home or commercial premises. Just let us know and we’ll organise it for you. We’ve facilitated moves all over Europe, including in France, Germany and Poland.
Is it possible to keep a few things in storage for longer?
Of course you can. As mentioned, one of our key benefits is flexibility and we return items to you as and when you need them. Check out our long-term storage testimonials to get a feel for what our clients think of our removals and storage service.
Should I get insurance?
We’d always suggest taking out insurance on your belongings when moving them into storage. Of course, their security is our number one priority and we always handle items with care when moving them from A to B. We can provide insurance quotes for you
How quickly can I move my belongings into storage?
As quickly as you need! We’re a growing team and have lots of experts on hand who are ready to collect, pack and store your belongings. To avoid disappointment, be sure to book with us as soon as you know when you want to move your things into storage.
Do I need to travel to your facility if I need individual items?
You’ll never have to visit our storage facility because our storage concierge team can retrieve and ship individual items back to you on an as-needed basis. Of course, you’re welcome to collect your things when you need them back, but we’ll always be able to deliver.